Guest Reviews

Very easy to work with.

Great location. Friendly people. Wasn't too crowded. Very clean unit. Nice area, just wish there was more of a "traditional" beach area. This area would be great for small children though. Theatre of the Sea was very exciting and worth the money.

All members were very courteous, helpful and knowledgeable.

One of the best VRBO's I have ever stayed out - very well appointed, clean and the view was amazing! The pool and hot tub were also amazing!

Communication was superb. Received the next steps immediately after booking!

The property was magnificent. It was cleans, spacious and fit my family of 6 plus my mother in law. There were a few pool/beach toys in the laundry room, we did add to the collection. We had our family pictures on the property! The pools at the property are amazing & the temperatures are perfect. Everything is close by, we had gone jet skiing, kayaking, private boat, eat delicious food, watched the sun rises & sunset sets!

Everything worked out just fine.

We enjoyed our stay. Condo was in excellent condition.

We really enjoyed the pool the most

The agent who checked me in was kind and courteous.

The house could use a little more in the way of kitchen items for cooking. Would have been hard to prepare meals if we had intended to eat in more. The other thing that was very bothersome was the floral scented cleaner they used to clean the place was so strong it was burning our noses. We had to keep the door open and cook some things to try and get rid of the smell. Wouldnt stay again without asking about the cleaning products used. Snorkeling with John penekamp. They take you to the best reefs at the best price.

Ashley and Sheila went above and beyond to make this experience first rate. They were so helpful, efficient and so pleasant. To work with. All customer service should be as good as these two ladi

Will be making Mariners Ckub our new go to on the keys. We live in Fort Lauderdale and come down once or twice a month for long weekends and dont want to stay anywhere else. Loved loved loved the unit. So comfortable and very nicely decorated and furnished with everything we needed.

They were very helpful and very responsive. For example, the elevator at the location was broken and we were on the 3rd floor. They had Michael meet us there and help carry all the luggage up the stairs. He offered to come back when we checked out and gave us his contact information, but we didnt need the help. We found an issue when we got to the unit and called Barefoot Rental. They immediately responded and resolved the issue.

Beautiful setting and emenities. Security was very good, and the unit was gorgeous.

Everyone was very friendly the person I talk to on the phone and the people at front gate. We enjoyed our stay.

we had a great time. The view was great. The door in the master bedroom won,t lock, it was broken which we don,t notice til Monday night. But I would highly recommend this unit. We didn't call for maintenance. MANAGER'S RESPONSE: Thank you for this information and know on your next stay to call maintenance and we will send someone to help.

Very friendly. Quick to respond. Very nice check-In. Excellent service all the way around.

Fantastic rental. Clean, comfortable, roomy, great amenities, great view, great value. We didnt cook. But we all noticed the very nice appliances. The kitchen is VERY well stocked. More than was promised which was a nice surprise. We were grateful for the closet of games and a cooler and items in the laundry closet that all made vacationing better! Thanks for the instructions literally on the remotes. Very helpful. And it made it so we didnt have to rely on one person to figure it out. SUGGESTED: The best sailing lesson is with Sarah at Tipsea Hippie out of Islander girls - female owned and operated!!

communication was great, they contacted me with great direction and option of checking.

very clean and the residents in Mariners club are friendly. its a great place to go for relaxing. love that it has 2 pools.

Ashley was very helpful and good to work with.

We had a wonderful stay!

Prompt response to emails & texts. The office location was convenient & easy to find. The staff greeted us with a smile & were very friendly upon our arrival for check-in. Everything about our stay was explained clearly & they answered any of our questions.

Everything was wonderful! There were 4 of us in the condo & we had plenty of room. Brought our boat & stored the trailer in the parking lot as directed & the boat slip was spacious & the marina & ramp were clean & well maintained. The condo grounds were always clean & the pool was beautiful. Definitely recommend this condo,

Everyone I spoke with or emailed was very pleasant and helpful. Everything went smoothly. After hours pick up was exactly as directed. Very easy to deal with.

Beautiful, clean unit. Beds are exceptionally hard. Didn't even know they made beds that hard. Had to sleep on couch due to the hard mattress. We did a Cruising Tiki Bar and loved it!

Staff was all very friendly. As advertized Easy check in.

Very enjoyable Two suggestions- instructions for the TVs and thermostat. T-stat seemed to have a mind of its own. (MGR RESPONSE: There is a humidity control on the smart thermostat so when it senses higher than normal humidity it adjusts the cooling to offset it).

It always hassle free and communication is great

We consider 411 to be our home away from home

Ashley was helpful and very knowledgeable about the area.

We have found our forever vacation rental. We can't wait to return.

Entire process from finding accommodations to checking in was flawless. Office staff, in particular Ashley, were always prompt in answering the phone and providing information prior to our arrival. We would book another rental from them with no qualms!

We really liked the unit itself and the bed in the master I would have liked to take home including the sheets! The living room couch left a lot to be desired regarding comfort. An ottoman or two would have helped provide a footrest as the coffee table has a lip on it and can't be used. We read in the evenings and couch comfort goes a long way to making that an enjoyable pastime. Towels were plentiful and nice. Think we have covered the unit so a little about the grounds. Finding a hotel quality luggage cart in excellent condition was a real plus. Elevators and building were clean during our stay. Didn't know there was a recycle bin in the trash room until we took out our first bag of trash. May be good to add the the folder that is given out that describes rules etc. Overall cleanliness of the entire complex was very good. Loved the pool but one can only take so much Jimmy Buffet :) Facilities at the pool were great and the snack bar is a real plus. Didn't eat at the restaurant but tried once. Now security; the lady who works at the gate should be given a raise. The entire stay she was friendly and if not at the gate, she was on the grounds. Pool rules clearly state "no audible sound devices" and sure enough first day a guest had a speaker playing loud enough to hear at the other end of the pool in contrast to the pool speakers. I wasn't to long before the security lady appeared and the music stopped. Very impressed. We had a great time and would go again. No question our favorite would be a snorkeling trip out of John Pennekamp Park. We have never seen so many fish on any other snorkel trip in the keys. In water time of 1 1/2 hours is great and so was the Captain Mike and mate Katie.

Check in was quick efficient and everything was explained clearly.

Excellent stay beautiful unit amd lovey community. My only criticism would be more comfortable living room and outside patio seating. Was tastefully decorated. Such a nice unit - the furniture was adorable but not very comfortable to truly sit and relax. My only compliant.