Guest Reviews

House was beautiful. Very clean, nicely decorated, everything you could need. Only complaint is about the community amenities. The grills do not work which was disappointing because we could not grill the fish we caught. MANAGER'S RESPONSE: Thank you for bringing the grill issue to our attention. We have emailed their onsite Association Manager for repair...or perhaps just to refill the propane.

Wonderful Place to Spend a Week with the Family When stopping at the visitor center, they asked where we were staying and when we told them we were staying here they said it was one of the best places in Key Largo. Well, we've never stayed anywhere else in the Keys, but we definitely liked staying here. The unit and grounds were very clean and top-end. The pools were fantastic, really great for kids and adults alike. People staying there were generally friendly and courteous. The area itself is gated, so it has and added sense of security to the community. If we come back to the Keys again, we'd most likely want to return to this location. (608 Mariners Club - March 2015)

every one was friendly and very helpful for any reasons.

we all enjoyed the emenities and the pool. a very nice pool and warm and clean. the grounds were so beautiful and clean. I would recommend any of my friends to stay here and have a good time around Key Largo. It is a great place to have a week vacation here. We all had a very good time! Thank you!!

We work directly with Mary very often as she helped us through our reservation issues that arose because the death of our grandmother. Mary was very sweet and did everything she could to make sure we were taking care of thanks again for all your help Mary, we truly appreciate you working with us during such a difficult time.

Annie, Debbie, Mary & Ken are the best. They couldn't have done more to make our vacation a wonderful experience. So good we signed up for next year even before this year was finished. Best team we've ever had the pleasure of dealing with. Looking forward to next year.

The few issues we had were resolved quickly & effectively to make it a wonderful experience.

I was super impressed with the knowledge and genuine interest in the many questions that I had. Which were many... Thank you girls so much for putting up with me!

The Mariners Club was everything and more that I had hoped for. Our condos were absolutely amazing. Both units 126 and 136 were incredibly beautiful. The view was spectacular. And both units were immaculate! Thank you so much for your help in finding these units for us!

The only negative was the fact that our condo had not been cleaned before our arrival. Once done though, it was great. (Probably due to a communication glitch) Manager's Response: My apologies for the glitch on not having the unit ready for your arrival. I take full responsibility for that oversight and hope the refund of your exit cleaning fee along with the great job the girls did immediately after you made us aware of the problem made things right. Thank you for taking the time to give us your feedback.

Our emails and phone calls are always answered promptly. The staff is accommodating and efficient in helping with any situations that may occur. They make sure that we are satisfied and happy.

We always enjoy our time at Buttonwood Bay. We have stayed there for 16 years.

Enjoyed our stay, very nice. Bill

All communication with team members was wonderful.

The property was comfortable and clean. It had everything we needed. We were very pleased!

407 Mariners Club was beautiful! My husband and I brought 3 of our adult children and a couple friends and we loved the property and location. We would definitely come back again. Incredible view!!

we had an great experience with the staff and the property.

Excellent, Mary was very informative on checkin and everyone was very helpful when ever I called

Family vacation , loved it , Mariners was a great place for a family vacation

We loved every minute of our stay in Key Largo! Hope to come back soon and will definitely call you first!

Beautiful, clean, great view. Loved our stay

Everything was perfect!

Very positive

We loved the house. We felt at home and made many wonderful memories!

Super easy to work with.

Beautiful condo, friendly people and excellent views! Definitely will be back!

Very friendly office staff. Office staff and handy man were very responsive to issue (freezer) at condo Office staff very helpful with questions and sign up for next year's stay. Good group to work with. Ps. Kudos to the cleaning crew--very clean when we arrived!

We're coming back next year to the same condo for an ADDITIONAL week-that says it all!